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Managed IT Services

Why Use Managed IT Services?

Primisys takes a responsive and progressive approach in providing Managed IT Services. Primisys blends speed, agility, and simplicity to minimize the many challenges in scaling and managing information technology infrastructure while actually reducing costs.

To accomplish this, we rely on an advanced set of IT tools and a team of skilled IT professionals. We provide exceptional value and innovation to achieve measurable reliability and performance results. Whether you are seeking an integrated solution to support existing infrastructure components or you are ready to completely outsource your IT environment, our clients will tell you that Primisys delivers value.

We provide what businesses are looking for in a managed services provider.

Many businesses are looking for “partners” (not just a collection of vendors) to take over management of their IT infrastructure. Here are the top qualities businesses look for in a Managed Services Provider:


A Managed Service Provider that can move fast when they need to go quickly and change direction if needed.


An MSP that can provide end-to-end services to meet their specific requirements so they do not have to manage dozens of vendors.

IT Skills

A professional, well-trained, and competent IT staff that can be trusted using proven processes and advanced IT toolsets.

Leadership and Advisory Services

from the same Managed Service Provider that provides patching and upgrades, leadership that can participate in Board level meetings to connect business goals and objectives with IT strategy and tactics.


A record of past performance, competency, and satisfied clients.

Customer Service

A principle component of their business model, Primisys provides ``proactive`` Managed IT Services by designing, implementing, operating, managing, and monitoring all types of IT networks, devices, and users.

Primisys’ Managed IT Services will increase your business’ performance.

For a fixed monthly fee, we provide Managed IT Services like:

Maintenance Managment

We proactively monitor your computers, servers, printers, routers and other devices so that you don’t have to be concerned. As a result, we often catch issues and correct them before they affect your practice.

On Site Support Services

Provide regularly scheduled visits from your account team to help you plan for any issue and technical experts that will inspect the health of your network. And in the case of emergencies, you can dispatch our engineers to come on site to diagnose and remediate any issue.

Remote Monitoring & Management

We are constantly monitoring your network so that you don’t have to, often catching issues and correcting them before they affect your practice. We are able to troubleshoot 99% of computer and network issues remotely, saving you time and money.

Infrastructure Management

We ensure that all computers and servers run at optimum speed, are up to date and safe and secure with top of the line anti-virus and anti-spyware applications.

Help Desk Support

Help is always one phone call or click away. Your office can call and send a support request for any technical issue at anytime. We work directly with you from the very beginning.

Technology Account Management

Our clients receive thorough reporting, regular review meetings and strategic planning services. Our team will work with your other technology vendors, including your practice management and EHR software vendor, to ensure that your network runs smoothly and seamlessly.

Primisys delivers reliable, secure, scalable, and cost-effective IT management and support. 

Keep pace with your competitors and focus your IT teams on projects that move your
business forward.